Troubleshooting Problems

Troubleshooting Help

In order to keep this eCourse free, we cannot provide technical assistance. However, we have attempted to help you identify potential technical issues. Should these not resolve your problem, please find a friendly, tech savvy friend to assist you.

Help my browser won't load the page or content.

  1. First we recommend Google Chrome or Safari. Next Firefox. And finally, Internet Explore- Never. 
  2. Try a simple REFRESH. If you are on a mac do it via holding down "command" and "R" simultaneously. For those on a PC, F5 does the trick.
  3. Check your system for updates or bugs. This is almost always the cause.
  4. Restart your computer.
  5. Come back later and try again. Sometime servers and what not don't act right but this is rare.